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Shipping Policy

Free Shipping and Territories Policy

OrthoFeet offers free ground shipping across the contiguous United States. We offer a flat $12 shipping rate to AK, HI, PR, GU, or VI.

 

International Shipping

Orthofeet offers international shipping via FedEx to Australia.

Important information:

  • All shipping and return freight is the customer's responsibility.
  • Applicable shipping cost, duties and taxes are estimated after you insert your destination address at checkout.
  • Items in international orders can only be returned for a refund. Items cannot be exchanged.
  • Orders cannot be shipped to PO Boxes.

 

P.O. Boxes

OrthoFeet ships to P.O. Boxes. Please do not include both a physical address and P.O. Box in your shipping instructions at checkout. 

 

Shipping Carriers and Services

We use many of the biggest carriers to ensure you receive the fastest delivery times and best rates possible. We cannot guarantee shipment through any particular carrier.

We do not offer expedited shipping at this time. We apologize for the inconvenience.

 

Order Processing and Delivery Times

Orders ship from multiple locations in the United States to ensure the fastest delivery times possible. If you ordered multiple items, they may arrive separately based on their warehouse location. Orders process within 4 business days. Delivery will be made within 10 days of the order date.

 

Order Tracking

Once you place your order, you will receive an order confirmation email. Once it is ready to ship and leave our warehouse, you will receive a shipping confirmation email. The shipping confirmation email will have a link to track the order.